The newest member of the Healthy365 team is our administrative assistant Heidi Carmichael. She is excited to serve the Hancock County community by connecting individuals with Support Navigators, as well as the myriad of mental health and substance misuse resources offered by Hancock Health and other local organizations. Next time you call the Healthy365 Connection Center, make sure to say hello to Heidi!
Experience in healthcare and beyond
Before entering the field of healthcare, Heidi spent a number of years working for a Midwest-based gas station and convenience store company. “I used to work for what was formerly GasAmerica in several different departments,” said Heidi, including payroll, accounts payable and accounts receivable. A little over a decade ago, she chose to transition into healthcare, a field she has become quite passionate about.
“I have been in healthcare for 10 years now,” said Heidi. “I previously worked with Trilogy Health Services in admissions and marketing for a skilled nursing and assisted living facility.” When Healthy365 was looking to expand the team with a new administrative assistant, Heidi was excited to apply. “I was introduced to Healthy365 by a current coworker at Hancock Health, who I previously worked with in another healthcare setting,” she said. “I was ready to make a change from the location I was in.”
Joining the Healthy365 team
Although Heidi is a recent addition to Healthy365, she already feels at home. “I like the positive and supportive environment,” she said. Despite the serious nature of our work, the Healthy365 team makes it a point to both work hard and play hard, and Heidi has especially enjoyed getting to know the fun-loving environment at the Connection Center. “There is a lot of positive reinforcement,” she said. “And there are lots of fun pranks.”
In her work as administrative assistant, Heidi is often the first point of contact with individuals calling into Healthy365 for help. “I like to connect with people and help them find a navigator to manage their needs,” she explained. Heidi is also excited to see the Healthy365 Connection Center continue to grow our substance misuse resources for clients in need of this specific support.
Serving the Hancock County community
A resident of neighboring Henry County, Heidi looks forward to serving her fellow Hoosiers as a member of the Healthy365 team. “My favorite thing about Hancock County is how it is a very close-knit community,” said Heidi. Like many of our clients and staff members, Heidi is continuing to learn about the wide variety of local organizations that are dedicated to serving Hancock County. “It’s also very supportive with lots of resources I’m learning,” she said.
Heidi and her husband of nearly 30 years, Gabe, also have a special connection to the local agricultural population. “Our family, previously alongside Gabe’s dad, is part of the farming community in Hancock and Henry Counties, which have a major rural agriculture focus.” Her family includes three children, one at Purdue, one at Ball State and one who just graduated as a Ball State Cardinal. Heidi also has a four-legged family member: “My favorite thing is to go home and just hang out with our dog, Boomer.”
If you were a superhero, what superpower would you have?
“Teleporting … travel time totally stinks!”
What is your favorite Indiana season and why?
“Fall, because of the color and it’s cooler, no humidity.”
What is your favorite way to kick off a Monday?
What’s your most recent favorite read, movie or show?
“Yellowstone and 1883, I am completely addicted.”